The figure depicted the development of perfection of the relationship between producer and purchaser:

(1) big enterprise with preset layout without feedback,

(2) an enterprise with multiple standalone operations,

(3) a network of independent firms of trans-national company,

(4) part of the firm is deliberate tailored for service,

(5) a one-off firm after termination of service ceases,

(6) self-provision of tailor-made services only over the network (internet of things).


© 2017 Jozef Gotzman